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Blake House Surgery GP Appointment Services

In response to negative feedback on the NHS Friends and Family Test regarding our appointments system, we do appreciate that sometimes it can be difficult to book an appointment but we are aware of this and are constantly seeking ways to offer a fair and balanced service in this respect.  This is a problem, not just for us, but nationally as is often reported in the media but we do try our hardest to offer our patients the best possible service.

 

Pre-Bookable Appointments

At present we offer a limited number of ‘Pre-Bookable’ appointments daily which can be booked up to 12 weeks in advance. 

 

Appointments On The Day

The majority of other appointments are bookable ‘On The Day’ only and are released at 8.30am on any given day.  Please ring in as near to 8.30am as possible to take one of these daily appointments as they are usually filled quickly.

 

Emergency Appointments

You may be offered an ‘Emergency Appointment’ which is a 5 minute consultation for one urgent problem only.

 

Internet Appointments

There are some ‘Internet Appointment’ slots which can be booked in advance if you have access to our SystmOnline Services.  If you don’t have access at present but would like to book appointments online or order your repeat medications online, please ask at Reception for a username and password.

 

NEW

We now have some ‘Internet Appointment’ slots that become available from 6.30pm for the next day.  Again you will need to have SystmOnline Services access to book these appointments.  Please ask at Reception if you would like access to our Online Services.

Appointments - General Information

calendarThe surgery is open from 8:30am for booking appointments by phone.

Our appointments are for 10 minutes each.

Please book a separate appointment for each member of the family requiring to see the GP.

We do have a number of 5 minutes emergency appointments bookable on the day. These 5-minute appointments may not be with the GP or your choice

If you cannot keep your appointment, please telephone the surgery so it can be given to someone else

In line with government’s extended hours policy we offer GP and Nurse appointments on Saturday mornings approximately once a month.   We also provide Improved Access appointments (please click on the  'Improved Access' tab above for more information).

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