Please join our

Patient Representation Group

ask at Reception for more information

 or look at item 14 below regarding the League of Friends of Blake House surgery which now incorporates the Patient Participation Group

 We are looking for people of any age, gender or background to attend a regular practice meeting to discuss any changes or ideas you may have for the surgery  

We would like to be able to contact you occasionally because we are interested in hearing your views about the surgery, how well we are doing and how we may be able to improve the services we offer you – we can only do this with your help.

All communications will be kept to a minimum and will only take up a few moments of your time.

If you would like more information or you would like to sign up to join the Patient Participation Group, please speak to a member of the practice team. 

Thank you for your support in helping us to improve the service we provide to you.

Practice Manager

All personal information received will be handled in the strictest confidence and in accordance with the Data Protection Act 1988

What is a Patient Participation Group?

It is a group of patients who volunteer to get involved in making sure that the surgery is providing the services that its patients need.

What is the purpose of me joining the group?

We want to ensure that the people who use are services are able to have their say.  Your opinion matters to us, the people who use our services are the best people to tell us what works and what doesn’t work quite so well.

How and when are you likely to contact me?

We can communicate with you in different ways to suit you – email, telephone, post.  We will only be contacting people occasionally and the feedback we ask you will only take up a few minutes of your time.

Will my doctor see this information?

We only want to contact you to ask questions about the surgery, how well we are doing and to ask about patient focussed changes we are planning.  If your doctor is responsible for making some of the planned changes they may see general feedback from patients.

Will the questions you ask be medical or personal?

We will only ask questions relating to the practice and the services we provide.

Who else will be able to access my contact details?

As always, all information you provide to us will be kept safely & securely, they will only be used for the purpose you have provided them for and they will not be shared with anyone else.

What if I sign up and leave my contact details but then decide that I no longer wish to be involved?

If at any time you change your mind and no longer wish to be involved, if you let us know this in writing we will remove your contact details from our list.