UPDATE 22/2/21: We have been informed this will now be the AstraZeneca vaccine so clinics will be held at Blake House Surgery NOT Okehampton.
We will be contacting anyone already booked in as fast as we can, but please contact us to confirm receipt of this message.
We are going to start ringing any 65-69s to continue with the next cohort of vaccines. We will be including anyone with an underlying health condition.
We will be ringing round as fast as we can, if you haven't heard from us by Tuesday 16th then please give us a call to book in.
This will be the Pfizer vaccine and the clinics will be held at Okehampton Medical Centre on the 25th & 26th February.
If you are aged over 70 and you have not yet heard from us then please also give us a call.
NHS England Letters
Some of our patients might be receiving letters asking them to call 119 to book their Covid Vaccines.
This is the NHS England line for Pharmacy and mass vaccination sites.
If you choose to, you can respond to these invitations and go to those sites or you can wait until we invite you to book.
Please do not call the surgery trying to book after receiving the NHS England letter (even if they advise this), as the booking system is different to ours and we are contacting patients directly.
If you or someone you live with have symptoms associated with coronavirus, including a new continuous cough, high temperature, flu-like symptoms, change in taste or smell, then stay at home for 10 days. Do not attend a GP surgery, hospital, or pharmacy. If you live with other people, they should also stay at home for at least 14 days, to avoid spreading the infection outside the home.
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. For the latest Covid-19 advice please visit www.nhs.uk/coronavirus.
Coronavirus (Novel Covid-19)
Thank you everyone for your continued commitment to the surgery’s proactive steps to delay the spread of Coronavirus in our community.
Staff are wearing masks to help stop the risk of infection.
Please note that if you are required to attend the surgery, only the patient will be allowed into the building and you will be asked to wear a mask.
These are unprecedented times for Blake House Surgery and we are responding as quickly and as best as we know how.
The information board outside the surgery has all the new surgery guidelines.
Please be aware that our front doors are now closed for open access.
At the surgery we have moved to an entirely telephone-based system of appointments. If you need to speak to a GP on the day then you will automatically be given a telephone appointment and be called back between 9am-midday, 3pm to 5pm. If your call is urgent then please make this clear when you speak to our reception team.
Routine telephone appointments can still be made to review ongoing issues, such as X-ray results, blood test results, medicines reviews, outcomes from hospital / speciality appointments, general. There is an Immunisation clinic on a Wednesday 2-4 pm for baby vaccinations. We are still able to make referrals into hospital and physiotherapy clinics but please be mindful that these may be subject to prolonged waiting times for routine care as the clinical situation with Coronavirus evolves.
Other ways to contact us: 1. Using the E-consult form for non-urgent enquiries. The form is easy to use and will guide you through a standard set of questions to ensure that you are using this option appropriately. 2. Why don’t you email us any relevant pictures of non-urgent rashes/ eye problems/ skin infections/ lumps and bumps and so forth to the surgery email address? This will help you make the most of your telephone appointment.
For medicine collection please use the front reception window – it is clearly signposted. If you have an appointment, then please check-in at the reception window (giving a description of your car) and wait in your car until you are called by a member of staff.
I would like to draw your attention to our accompanying FAQs which should answer most of your questions on this topic and are based on the best available evidence at this time.
Further supporting guidance may also be found via the online 111 website (https://111.nhs.uk/), gov.uk website, NHS website, or the NHS app.
If you are self-isolating because you, or a household member has symptoms which could be Coronavirus, then please see our FAQs for guidance and support.
Please take the time to think about those vulnerable and elderly people close-by in your neighbourhood which are isolated, lonely and most at risk during this outbreak.
Think about ways you might be able to reach out and help people - this may be by offering to bring shopping, offering to be a telephone contact or give a 2 minute call every day to check in and give reassurance, you might be able to pick up/ drop off medicines to them, perhaps you could help them use the E-consult option or surgery email option, could you help people with access to their online surgery accounts?
All of our staff at Blake House are fully committed to ensuring excellence in service delivery and patient care during this difficult time. Please work alongside us and support the changes we have implemented to protect our community.
Your comments and suggestions are always welcome - please speak to us, email us or write to us.