!! Prescription delays

Due to problems with freight any prescriptions that have to be specially ordered in for patients, will be delayed. 

This delay is approximate 7-10 working days.

 Please order in plenty of time. 

 Unfortunately this is out of our control. Sorry for any inconvenience.

Before you ask for a repeat prescription please stop and think; are you still using all the medication on your repeat prescription? If not please inform the surgery.

Collecting Prescriptions

Due to the increased workload at the moment. We would request that you collect prescriptions between 10am & 11am and after 3pm. Thank you for your understanding

Repeat Prescriptions

You may request repeat prescription in the following ways:

  • Tick the items required on the sideslip of your prescription.
  • Complete a repeat prescription order form available at reception.

The above can be handed in to the window or posted in to us.

  • Online via the link at the top of this page (you will need to come to the practice to request a username and password).

We do not accept prescription requests over the telephone as verbal requests can lead to errors. This also frees the reception staff to deal with appointments and more urgent callers.

All repeat medication will be ready in 72 working hours

It is our practice policy to dispense one month supply of medication at each prescription repeat.

Patients on repeat medication will be asked to see the doctor regularly for a medication review.

Don't Run Out

Please ensure that you request your next prescription in plenty of time before your current supply runs out; particularly if posting your request, when approaching a public bank holiday or when you are planning your annual holiday.

All repeat medication will be ready in 72 hours.

Medication ordered before midday on:


will be ready for collection



will be ready for collection



will be ready for collection



will be ready for collection



will be ready for collection



Blake House Surgery, like many other small rural medical practices, has its own dispensary. This means that we can supply most medication, dressings and appliances. All routine medications and emergency treatments are kept in stock.

We have the provision to dispense to patients who live more than one mile in a straight line from the nearest chemist. The health service regulations on this matter are very strict and this service can only be offered to those patients who register as dispensing when they join the practice or when they move.

For further information please ask reception staff.

Halwill Junction Collections

This service is for patients who live in Halwill Junction and the surrounding area.

You may collect your medications from Halwill Parish Hall on Thursdays between 13:00 and 13:30.

Alternatively, if you are unable to collect at this time, your medications can be left at the village shop 'The Junction Corner News' on a Thursday after 13:30, for you to pick up when more convenient. 

Unfortunately we are not able to deliver Controlled Drugs or items that need to be kept refrigerated, to the shop.

If you would like to use this service please inform the surgery when you order your medication.

Shebbear Shop Collections

For patients who live in Shebbear and surrounding areas.

We drop off prescriptions on a Monday and Wednesday night, ready for Tuesday and Thursday collection.

We ask that prescriptions are collected within 2 weeks of them being sent to the shop.

Unfortunately we are not able to deliver Controlled Drugs or items that need to be kept refrigerated to the shop.

If you would like to use this service please contact Reception to register for this service or inform us when ordering your medication. Alternatively a form to complete can be found in our online forms section of the website.

Please allow 3 working days prior to our drop of dates for medication to be dispensed.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Generic Medicine

What Does This Mean?

A generic medicine is a medicine which contains the same active ingredients as the original patented one, however it is much cheaper to purchase. It is usually a different shape or colour to the original brand, but it does exactly the same job.

Why is This Good for the Patient?

As demands on the health service grow, generic medicines provide patients with safe and effective treatment while reducing the cost of pharmaceutical care. Generic medicines are widely demanded in many EU countries and are increasingly prescribed by general practitioners.

Generic medicines stimulate competition between the pharmaceutical companies as soon as the patent on the original brands expires. This means that your doctor can prescribe medicines safely and the costs to the surgery are reduced, allowing your surgery to provide more services for the budget they are given.