Job Vacancies
Receptionist/Administrator
Blake House Surgery is a rural NHS GP practice, looking to recruit an enthusiastic, friendly person to join our busy team.
Previous administration & customer service experience in an admin/clerical role is essential.
Must have strong IT skills, like working in a team environment and flexible to cover any holiday and sickness.
Driving licence & own transport is essential due to location.
Salary: Dependant on experience.
NHS pension scheme.
Applicant will be subject to a disclosure and barring service check.
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Duties and Responsibilities |
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Telephone Duties |
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1. |
Making appointments |
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3. |
Giving out results |
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4. |
Ambulance transport bookings |
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5. |
Home visit requests |
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6. |
Deal with general enquiries and complaints |
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7. |
Contacting other providers |
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8. |
Taking messages and/or forwarding where necessary; ensuring accuracy and prompt delivery |
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9. |
Signposting to appropriate healthcare professional/s |
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Reception Duties |
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10. |
Register new patients and temporary residents |
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11. |
Greet and direct patients and visitors |
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12. |
Making appointments |
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13. |
Handing out prescriptions |
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14. |
Ensure outstanding queries are explained and handed over to next shift, as necessary |
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15. |
Respond to needs of doctors and nurses during surgery |
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16. |
Collect payments from patients for non-NHS services |
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17. |
Deal with general enquiries and complaints |
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18. |
Updating social media/website |
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Filing |
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19. |
Pulling Lloyd George envelopes when requested by doctors |
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20. |
General administration including filing, photocopying, scanning |
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Prescriptions |
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21. |
Dealing with requests for repeat prescriptions |
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22. |
Raising prescriptions as per Practice protocols |
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23. |
Dealing with queries relating to repeat prescriptions |
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Opportunity to train in dispensing |
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General |
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24. |
Input and extract information from Practice computer system |
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25. |
Observe health and safety guidelines at all times |
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26. |
General housekeeping (e.g. keeping reception and waiting areas tidy) |
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27. |
Any other reasonable duties as necessary |
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28. |
Provide cover for any holiday and sickness |
Please send a written application & CV to Stephanie Stacey, Practice Manager Blake House Surgery, Bowhay Close, Black Torrington Devon EX21 5QE or email Stephanie.stacey@nhs.net
Page created: 27 January 2021